Notably, even the new 13- and 15-inch 2019 MacBook Pro models are eligible for the Keyboard Service Program, hinting that the new material used in the revised keyboards may not offer a true fix. It’s good to hear an official statement from Apple on the improvement. We heard last month that Apple was improving its turn-around time for keyboard repairs to just one day for many customers. Apple said it is also shortening the repair time, which previously could take a week. All Mac laptops with butterfly keyboards are now eligible for Apple’s program and are covered for up to four years after the original purchase.

The newly announced MacBook Pros-shipping Tuesday-will have this new material. Apple didn’t say what specifically changed but said it would help with the double key-press issue. The company said it has made a change to a material in the keyboard mechanism. As noted by The WSJ, Apple didn’t detail exactly what it had modified on the keyboard except it using a new material:Ĭhanging a material. The new keyboards and expanded repair program come as Apple today announced the first 8-core MacBook Pro that sports the updated butterfly keyboard. The program previously covered first- and second-generation keyboards, but now includes coverage of the third-generation keyboards introduced last year on MacBook Air and high-end MacBook Pro models. The Wall Street Journal reported on the changes today:Īpple on Tuesday said it was changing a material used in its butterfly keyboards and expanding its keyboard-repair program.

Additionally, Apple has started another Service Program for MacBook Pros with backlight display failures. The company is also using a new material in a revised third-gen butterfly keyboard that it claims should resolve issues like missed key presses and double key-presses. After acknowledging issues with its 2018 butterfly keyboards earlier this year, Apple has today expanded its Keyboard Service Program to cover the 2018 MacBook Pro and MacBook Air notebooks.

Macbook pro 2015 keyboard